Who is responsible for processing your data and whom can you contact?
Responsible for data processing is: GSI ASSOCIATES Ltd a company located at 167-169 Great Portland Street, Fifth Floor, W1W 5PF, London, UK, with the registration number 09283980 and phone number +44 (0)20 3151 6848.
For questions and concerns regarding the processing of personal data, feel free to contact our Data Protection Officer directly by email: [email protected].
What data, for which purposes and on what legal basis do we process it?
- To establish a contact with you and / or answer your requests and / or conclude a contract
In case you use the website to contact us, we process your name and email, in order to answer any questions, you may have regarding our services. If you choose to register in our database as a translator, we process any personal data you may provide through the respective platform (name, email, phone number) only in order to assess the possibility to conclude a contract with you, based on the projects we are involved with. Once we enter into an agreement, we process the following personal data to issue and / or pay invoices for the respected services: name, last name, postal address, fiscal code, bank account number.
- Based on your consent
You can choose to subscribe to our GSI Newsletter via our website, using your email account. Should you do that, your consent can be withdrawn at any given moment, by canceling your subscription via a direct link in the newsletter itself, or by sending an email to [email protected]. We will then immediately delete your data from our newsletter mailing list.
- To safeguard our legitimate interests:
After undertaking a balance of interests, we may process your data beyond the extent necessary for the performance of the contract in order to safeguard our own or a third party’s legitimate interest. In the following cases, data processing takes place to safeguard legitimate interests:
– business management measures within our group of companies,
– administration of a customer database to improve customer services,
– measures undertaken for protection from unlawful actions or violations of the contract,
– in the course of legal proceedings.
- To carry out a recruitment process for any of our UK / EU based clients
Given our extensive network of clients throughout UK and EU, we may be asked to assist them in recruitment projects and in this case, we will process any data provided by you in order to assess your application for the respective project.
Who receives your data?
The personal data we process may be accessed by any of the companies within our group (GSI), but will not be transferred outside the United Kingdom or the European Union. We are implementing all the appropriate or suitable safeguards and the means to assure the processing is done according to the provisions of the data protection regulations. We will not share your information with any third parties for the purposes of direct marketing, nor we will use it for profiling purposes.
In some circumstances we are legally obliged to share information. For example, under a court order or where we cooperate with any European public institution / authority. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.
We may also share your information in the event of the non-payment that is due based on the agreement we conclude. In this respect we may initiate formal proceedings to recover the full amount of the unpaid penalty and as such we might share personal data with the litigation and recovery specialists in order for them to identify assets and undertake recovery action through the courts.
We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organization apart from us. They will hold it securely and retain it for the period we instruct.
How long will your data be stored?
- The data used to contact us via our website, as well as the data obtained within the recruitment process, will be stored for up to 1 year once we have processed your inquiry, or we have received your latest message, unless otherwise established by the law.
- The data used to subscribe to our newsletter, will be stored until you revoke your permission for storage. You can cancel your subscription to the newsletter subscription directly via a link provided in each newsletter.
- The data processed for the execution of a contractual agreement, will be stored for up to three years after the termination of our contractual relationship.What are your data protection rights?
- Right of access
You have the right to ask us for copies of your personal information. There are some exemptions, which means you may not always receive all the information we process, but we will inform you about the respective situations, should the need arise.
- Right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Right to erasure
You have the right to ask us to erase your personal information, in certain circumstances.
- Right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
- Right to object to processing
You have the right to object to processing in which case we will analyze your request undertaking a balance of interests and we will decide accordingly.
- Right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organization to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
You are not required to pay any charge for exercising your rights, unless the requests turn out to be made in bad faith or in an excessive manner. We have one month to respond to you and we are bound to this term, even if, based on the legal provisions, we chose not to comply with your request. In order to exercise any of the above-mentioned rights, you can contact us using our details mentioned above. In cases of doubt, we may request additional information to confirm your identity. This serves to protect your rights and your privacy. In addition, you also have the right to file a complaint with the Information Commissioner’s Office — Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Helpline number: 0303 123 1113, [email protected] or any national supervisory authority within the European Union.
Use of social sharing
We do not use plugins for the respective social media services for social sharing functionalities. Instead, we merely set a text or graphics link. These do not transmit any data, such as your IP address, browser used, screen resolution, websites viewed, date and time, to the respective social media services.
If you click on a social sharing link while logged into your respective social media account, you can share the contents of our pages on your profile. This allows the social media service to assign your visit to our pages to your user account. Please note that as the provider of the pages, we are informed of neither the content of the transmitted data nor their use by the respective social media.
Cookies and tracking tools
Tracking tools and the use of Google Analytics
A better overview of the cookies is as follows:
|Name of cookie
|Purpose / Function of cookie
|Storage duration of cookie
|This cookie is used to distinguish users and records the IP address of the users computer.
|This cookie is used to throttle requests.
|30 seconds to 1 year
Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out
The information generated by the cookies concerning your usage of this website (including your IP ad- dress) will be transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your usage of the website, to compile reports on website activities, and to provide other services related to the usage of the website and of the Internet. Google may also pass on this information to third parties insofar as this is required by law or insofar as third parties process this data on Google’s behalf. You can prevent cookies from being installed by changing the appropriate settings in your browser software; however please be aware that, in this case, you may not be able to make full use of all the functions our website offers. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes set out above.
We hereby inform you that this website uses Google Analytics exclusively in combination with a deactivation add-on “anonymizeIp()”. Your IP address will not be completely stored. The identification by the IP address of the user of the website by Google Analytics is thereby excluded. You can object to this by installing the browser add-on for the deactivation of Google Analytics (http://tools.google.com/dlpage/gaoptout?hl=de). This informs Google Analytics that no information re- garding your usage of the website may be transmitted to Google Analytics. We will not use tracking tools to collect personal data about you without your being aware of this.